Tkbk Privacy Policy — Your information is completely safe with us

Tkbk (tkbk.fun) is a trusted online betting platform in Bangladesh. We place the highest importance on our members' privacy. This privacy policy explains what personal information tkbk collects, how it is used, who it is shared with, and how it is kept secure.

This privacy policy applies to tkbk's website, mobile application, and all related services. By using our platform, you are considered to have agreed to this privacy policy.

Tkbk believes transparency is the foundation of trust. That is why this policy is written in plain, clear language — so every member can easily understand exactly what we do and do not do with their data.

Tkbk collects only the information needed to deliver the best possible service. We never collect unnecessary data. Below is a detailed breakdown of what we collect:

• Information you voluntarily provide at the time of registration.
• Documents and photos submitted for KYC verification.
• Information provided when contacting our support team.
• Technical data collected automatically while using the platform.

Tkbk uses your personal information solely for specific, defined purposes. Below are the clear reasons we use your data:

• Account management: To create, verify, and securely manage your account.
• Financial transactions: To complete deposits, withdrawals, and other financial transactions.
• Customer Support: To resolve your complaints, questions, and issues promptly.
• Security Assurance: To detect and prevent fraud, money laundering, and other illegal activities.
• Service improvement: To improve platform functionality and user experience.
• Bonuses & Offers: To send you personalized offers and promotions based on your preferences.
• Legal obligations: To comply with applicable laws and regulations.

Tkbk shares your personal information only in strictly limited circumstances and exclusively with trusted partners. Outside of the cases listed below, we never share your data with third parties:

• Payment Processor: bKash, Nagad, Rocket — only the minimum required information is shared to complete transactions.
• Law enforcement agencies: Information may be disclosed in response to a court order or legal requirement.
• KYC verification partner: Specific documents are shared with identity verification services.
• Security Auditor: Limited data shared with authorized entities to ensure platform security.

All third-party partners operate under our strict confidentiality agreements and are not permitted to use your information for any other purpose.

The tkbk website uses cookies to enhance your experience. Cookies are small text files stored in your browser that help remember your preferences and ensure the site functions properly.

• Essential cookies: Essential for login sessions and security — cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To collect site usage statistics — you can turn this off.
• Marketing Cookies: To show relevant offers — you can turn this off.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Tkbk employs industry-leading technical and organizational measures to protect your data. Our security infrastructure includes:

• SSL/TLS 256-bit encryption — all data transmissions are fully protected.
• Database storage secured with AES-256 encryption.
• Two-factor authentication (2FA) available.
• 24/7 real-time fraud monitoring system.
• Regular third-party security audits.
• Strict data access control policies for staff.
• Data breach plan and rapid response system.

In the event of a data breach, we will notify affected members within 72 hours and take prompt action. Ensuring your security is our first responsibility.

As a tkbk member, you have full control over your data. Your rights are outlined below:

To exercise these rights, please contact our support team. We typically respond to requests within 30 business days. In some cases, we may be required to retain certain information due to legal obligations.

Tkbk retains your information only for as long as necessary. Your data remains in our systems while your account is active. After account closure, certain information may be retained for a defined period for the following reasons:

• Financial transaction records: Up to 5 years as required by legal obligations.
• KYC documents: 5 years after account closure, as required by regulators.
• Contact history: Support records kept for up to 2 years.
• General account information: Deleted within 90 days of account closure.

Once the designated period has passed, we securely and permanently delete or anonymize your data.

Tkbk strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

• We never knowingly collect information from anyone under the age of 18.
• Age verification is mandatory at registration.
• If we hold any data belonging to a minor, we delete it immediately.
• If you believe your child is using our platform, please contact us immediately.

Tkbk may update this privacy policy from time to time. For any significant changes, we will notify you through the following methods:

• A notice will be displayed on screen upon login.
• An SMS may be sent to your registered mobile number.
• A notice will be published on the website's homepage.

Updated policies take effect 30 days after publication. If you do not agree within that period, you may request to close your account. Continued use of the platform after the change takes effect will be considered acceptance of the new policy.

For any questions, concerns, or requests related to this privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Response time: Within 24–72 business hours.
• Live Support: 24 hours a day, 7 days a week.
• Website: tkbk.fun